CompileRoad

CompileRoad Legal

Refund and Cancellation Policy

This policy applies to paid digital sponsorship placements purchased for CompileRoad. Playing the game is free and does not require a purchase.

Effective August 30, 2026 · Last updated August 30, 2026

This overview is provided for convenience. The complete document below controls.

  • Before publication. A full refund may be requested before creative work begins or the placement goes live, whichever occurs first.

  • After publication. A paid period is normally non-refundable after an approved placement is published.

  • Future renewals. A recurring sponsorship can be cancelled before its next charge through Polar or by contacting us.

  • Non-delivery. If we fail to provide a material part of the purchased period, we will extend it or refund the affected unused period.

1. SCOPE

CompileRoad, provided from compileroad.com, sells fixed and moving digital sponsor placements. This policy forms part of our Terms and Conditions and Sponsorship Rules.

2. CANCELLATION BEFORE PUBLICATION

You may request a full refund before we begin preparing or adapting your creative or before the placement goes live, whichever happens first. Contact us promptly with the Polar receipt or checkout reference.

3. REFUNDS AFTER PUBLICATION

Except where applicable law requires otherwise, a paid period is non-refundable after the approved placement is published. Lower-than-expected views, clicks, applications, sales, or other results do not make the service undelivered and do not qualify for a refund.

4. RENEWALS AND CANCELLATION

A one-time sponsorship ends after its confirmed period. If checkout identifies the purchase as recurring, it renews at the disclosed interval until cancelled. You may cancel a future renewal through the Polar customer portal or by contacting us before the next charge. Cancellation does not shorten or refund a period already paid for.

5. CREATIVE REJECTION

If creative does not meet the Sponsorship Rules, we will normally offer a reasonable chance to replace or correct it. If we cannot approve the sponsor or any compliant replacement, we will cancel the order and refund the unused placement. A placement removed after publication because the sponsor breached the rules is not refundable except where law requires it.

6. NON-DELIVERY OR MATERIAL DOWNTIME

If CompileRoad cannot provide a material part of the purchased placement period for reasons within our control, we will offer a reasonable extension or refund the affected unused period. Short maintenance windows, outages outside our control, or sponsor-caused delays do not automatically qualify as non-delivery.

7. HOW TO REQUEST A REFUND OR CANCELLATION

Email contact@compileroad.com with your company name, placement, Polar receipt or checkout reference, and reason for the request. We may ask for reasonable information to verify that you are authorised to manage the purchase.

8. REFUND PROCESSING

Approved refunds are returned through Polar to the original payment method. Bank and card processing times are outside our control. We will confirm when the refund has been submitted. Nothing in this policy limits a mandatory consumer right that cannot legally be excluded.